Terms & Conditions

  • Home
  • Terms & Conditions

TERMS & CONDITIONS 

Last Updated: 11-23-2025

PREAMBLE

Whereas, Emerald Collectibles operates an e-commerce website hosted on WooCommerce; and
Whereas, Emerald Collectibles is an online platform offering video games, consoles, collectibles, trading cards, and entertainment-related merchandise; and
Whereas, these Terms & Conditions outline the rules and requirements for accessing and using the Emerald Collectibles website and services; and
Whereas, throughout these Terms, Privacy Policy, and other documents, the terms “we,” “our,” “us,” and “Emerald Collectibles” refer to our business, website, and services.

Therefore, by accessing or using the Emerald Collectibles website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions as well as our Privacy Policy.


1. TERMS OF SERVICE OF EMERALD COLLECTIBLES

These Terms & Conditions (“Terms”, “Terms of Use”, “Agreement”) govern your access to and use of our website, online store, and any services we provide (collectively, the “Services”).

These Terms apply to all users, customers, visitors, and anyone who accesses our Services (“you”, “your”, “user”).

If you do not agree to these Terms, you may not access or use our website or services.


1.1. User Agreement

By using our website, you acknowledge that:

  • These Terms, our Privacy Policy, and any other legal notices form a binding agreement between you and Emerald Collectibles.

  • If you do not agree to any part of these terms, you must discontinue use of the website immediately.


2. CUSTOMER’S ACKNOWLEDGEMENT

By accessing or purchasing from Emerald Collectibles, you confirm that:

  • You are at least 18 years old or have the legal capacity to enter contractual agreements in your jurisdiction.

  • You are using our Services in compliance with all applicable laws and regulations.

  • You understand that product availability, pricing, and descriptions may change without notice.

  • You understand that loss or damage caused by misuse of your login credentials is your responsibility.


3. PAYMENT POLICY

Payments for products listed on the Emerald Collectibles website must be made according to the prices displayed at checkout.

We accept the payment methods integrated with WooCommerce, including but not limited to:

  • Credit and debit cards

We reserve the right to:

  • Modify product pricing at any time

  • Refuse or cancel orders suspected of fraud or unauthorized activity

  • Require additional verification for high-value or suspicious transactions

No alternative payment methods will be accepted unless specifically authorized by the Emerald Collectibles team.


4. ORDER CANCELLATION AND LIMITATIONS

4.1. Order Cancellations by Emerald Collectibles

We reserve the right to cancel or adjust orders due to:

  • Product stock limitations

  • Errors in product description, pricing, or listing

  • System errors or operational issues

  • Force majeure events (natural disasters, emergencies, etc.)

  • Suspicious or fraudulent account activity

  • Incorrect or unverifiable payment information

If your order is cancelled, you will be refunded in full.

4.2. Order Changes or Cancellations by the Customer

Once an order is submitted and processed, it cannot be modified or cancelled.
Please verify your order before completing checkout.


5. USER ACCOUNT, LOGIN, AND PASSWORD

You are responsible for keeping your account information confidential. You are solely liable for all activities that occur under your account.

If you believe your account has been compromised, contact us immediately at:
📩 info@emeraldcollectibles.com


6. INTELLECTUAL PROPERTY

All content on our website—including logos, text, images, graphics, product descriptions, layout, and digital materials—is the property of Emerald Collectibles and protected under U.S. intellectual property law.

6.1. Grant of Limited License

We grant you a limited, non-exclusive, non-transferable license to use our website strictly for:

  • Personal shopping

  • Browsing product information

  • Placing orders

You may not copy, distribute, modify, sell, or reproduce any content without our prior written consent.


7. REFUND & RETURN POLICY

Emerald Collectibles offers a 30-day return period for eligible products.
Please refer to our full Return & Refund Policy for details.


8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for:

  • Content

  • Security

  • Availability

  • Practices

  • Policies

  • Accuracy

Visiting external links is at your own risk.


9. ACCEPTABLE USE POLICY

By using our website, you agree that you will not:

  • Provide false or misleading information

  • Attempt to hack, modify, disrupt, or interfere with the site

  • Access our systems through unauthorized means

  • Copy or resell any aspect of our platform

  • Impersonate another individual or entity

  • Attempt chargebacks without legitimate reason

  • Use the website for any unlawful purpose

  • Upload malware or harmful code

  • Abuse customer support channels

9.1. Violation of Terms

If you violate any part of these Terms, we may:

  • Suspend or terminate your account

  • Cancel pending orders

  • Refuse future service

  • Take legal action if applicable


10. FORCE MAJEURE

We are not responsible for delays or failure to fulfill obligations due to events outside our reasonable control, including but not limited to:

  • Natural disasters

  • War, terrorism, civil unrest

  • Labor strikes

  • Power outages

  • System failures

  • Transportation disruptions

  • Government restrictions


11. GENERAL DISCLAIMER

All information on our website is for general informational and shopping purposes only. Product details are provided for convenience and may not be exhaustive.

Emerald Collectibles does not guarantee:

  • That products will meet your expectations

  • That the website will be uninterrupted or error-free

  • That errors will be corrected immediately


12. WAIVER OF LIABILITY

By using our website, you agree to release Emerald Collectibles, including its owners, employees, and affiliates, from all liability related to:

  • Misuse of products

  • Loss of data

  • Website downtime

  • Errors in listings

  • Delays in shipment

  • Third-party service failures


13. RELEASE OF CLAIMS

You agree to indemnify and hold harmless Emerald Collectibles from any claims, damages, disputes, attorney fees, or losses that arise from:

  • Misuse of the website

  • Violation of these Terms

  • Actions connected to your account

  • Disputes resulting from third-party platforms or tools


14. GOVERNING LAW & JURISDICTION

These Terms are governed by and interpreted in accordance with the laws of the United States.

Any disputes arising from these Terms shall be handled by the courts of the State of Florida (o la que prefieras, dime si quieres otra jurisdicción).


15. CONTACT INFORMATION

For questions regarding these Terms, please contact us at:
📩 info@emeraldcollectibles.com